Frequently Asked Questions
Everything you need to know about our premium home solutions.
What payment methods do you accept for orders within India?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes across India.
How long does shipping take for Narwal India products?
Standard shipping typically takes 3 to 7 business days depending on your location. Once your order is dispatched, you will receive a tracking ID via email and SMS.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging. If you receive a damaged or defective item, please contact our support team within 48 hours of delivery for a free replacement.
Do Narwal products come with a warranty?
Yes, all our electronic home appliances come with a standard 1-year manufacturer warranty covering functional defects. Please register your product on our website to activate the warranty.
Can I cancel my order after it has been placed?
Orders can be cancelled within 24 hours of placement or until they have been processed for shipping. Once the product has been dispatched, the standard return policy will apply.
Are your products suitable for Indian power voltage standards?
Absolutely. All Narwal India products are specifically designed and tested to operate safely within the Indian standard voltage range of 220V-240V.